MentalCRM-en
MentalCRM is the right software for businesses that want to manage the relationship with their customers. It is used to organize, automate and synchronize processes mainly sales as well as those related to marketing, customer service and technical support.
MentalCRM provides the following functions
Calendar & Events
Immediate and flexible organisation of your program
Reporting
Create your own Reports based on your real needs
Projects
Design and Plan all the projects as you have imagined it
Inventory of Goods
Manage inventory and pricing, create quotes, send invoices, and track your payments
Workflow Automation
Organize and automate the flow of your tasks
Documents and Files
Group and organize your documents easily
Task Management
Consistently perform each task in a timely and efficient way
Contacts
Manage your customers better
Agreements and Opportunities
Achieve deals easier
Sales Predictions
Design effectively with the proposed prediction models
Administrative and Sales Statistics
Monitor through the administrative all the information related to the company, the team and the performance of your partners
Offers
You can either create an offer from the beginning or use a newly created one to save time and effort
Meetings
Schedule your meetings faster and smarter
Administrative
Track sales progress and team performance
Cases
Dynamic case management
SLAs
Manage your SLAs easily and efficiently
Customer Portal
Enable your customers to share files with you and raise their issues with you
Knowledge Base
Provide your customers and employees with quick answers to common questions by building a knowledge base through resolved cases
Web Forms
Waste less time collecting data and more on your sales
Marketing through e-mail
Attract customers through e-mail
Productivity Statistics
Analyze and evaluate assets for both your customers and your internal production by making better strategic decisions
Cooperation
Push your employees to work together for business purposes in an efficient way through collaborative tools
Mobile Apps
Transfer MentalCRM to your phone to stay synchronised even when you are not at the office
Telephony Integration
Make phone calls directly through MentalCRM
Sms Integration
Send sms messages directly through MentalCRM
Integrations
Connect MentalCRM with other applications
